1. Detailed description of goods and / or services.

Simply Mine (Pty) Ltd is a business in the retail  industry that specializes in snappy tags, the one-click way to label clothes and other soft items.

2. Delivery policy.

Subject to availability and receipt of payment, requests will be processed within 7  days and delivery confirmed by way of The Courier Guy (Bfn R62-70, Bfn – National R85-00 up to 2kg, Bfn – Regional Areas R184.00 up to 2kg).

3. Export restriction

The offering on this website is available to South African clients only.

4. Return and Refunds policy

The provision of goods and services by Simply Mine (Pty) Ltd is subject to availability. In cases of unavailability, Simply Mine (Pty) Ltd will refund the client in full within 30 days. Cancellation of orders by the client will attract a 50 % administration fee.

5. Customer Privacy Policy

Simply Mine (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569

6. Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Simply Mine (Pty) Ltd bank account, the details of which will be provided on request.

7. Card acquiring and security

Card transactions will be acquired for Simply Mine (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by Simply Mine (Pty) Ltd separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility

Simply Mine (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods

11. Country of domicile

This website is governed by the laws of South Africa and Simply Mine (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Calliope Street, Helicon Heights, Bloemfontein, 9301.

12. Variation

Simply Mine (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information

This website is run by  Simply Mine (Pty) Ltd based in South Africa trading as Simply Mine and with registration number 2018/253429/07.

14. Simply Mine contact details

Company Postal Address: PO Box 43286, Heuwelsig, 9322

Email: info@simplymine.co.za Telephone: 051 – 436 3200

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